Webbex will try to describe items for sale as accurately as possible.
All items are shipped from the UK by first class post, or by air mail to Europe and overseas.
Any item which is not as described may be returned within 14 days for a full refund. In the event of a customer not being satisfied with their purchase, we must be contacted first, prior to the return of the item. The item must be returned to us in the same condition that it was dispatched.
Acceptable methods of payment are PayPal. (If you wish to pay by credit card, you can do this through PayPal without setting up an account).
In the unlikely event that your parcel does not arrive, we will contact the post office to trace the item. Our policy is to wait 14 days before declaring a UK order lost and 28 days for shipments outside the UK. If you are outside the UK, you should first check with your local postal or customs office, as many times an order is held there. If your order has not arrived within these time frames, please contact us and be sure to provide all details of your order.
Please remember that we can not be held responsible for loss or damage in transit where adequate insurance has not been taken out.
None of the above affects your statutory rights as a consumer.